Frequently Asked Questions

Need a help with something? Here are our most frequently asked questions.

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For sustainable growth, budget 7-10% of revenue for total marketing. For a business doing £50k/year, that's roughly £400-800/month. Start with our £500 Digital Essentials package - it covers content, SEO basics, and social media. As you grow, reinvest profits into higher tiers. We'll show you exactly what ROI each service generates so you know where to increase spending.
Honest answer: 3-6 months for meaningful changes. Month 1-2 you'll see technical improvements (site speed, errors fixed). Month 3-4 brings initial ranking movements. Month 5-6 shows real traffic growth. Anyone promising instant SEO results is lying. We track everything monthly so you see progress even before the big jumps.
No. Better to dominate 1-2 platforms than fail on 5. For most NI businesses: LinkedIn for B2B connections, Instagram for visual storytelling, Facebook for local community. We analyze where YOUR customers actually spend time, then create content specifically for those platforms. Quality beats quantity every time.
Absolutely - that's the whole point. We customize WordPress dashboards so updating is as easy as posting on Facebook. No coding, no breaking things. Plus you get video training and 90 days of support. Most clients manage their own updates within a week. If you get stuck, we respond within 2 hours.
Shopify: £29/month, handles everything, perfect for pure e-commerce, some limitations on customization. WooCommerce: free plugin but needs hosting (£10-30/month), total control, better for mixed content/commerce sites. We recommend Shopify for product-focused businesses, WooCommerce when you need complex features. We'll assess which fits your specific needs.
A proper website isn't just design - it's strategy, copywriting, SEO setup, mobile optimization, speed optimization, security, testing, and training. Cheap sites skip these steps. Our £2,497 starter includes everything, takes 3-4 weeks, and actually generates leads. Compare that to losing customers daily from a broken DIY site. The real question: can you afford NOT to fix it?
You track the right metrics. Not likes or follows - actual leads, conversions, and revenue. We set up Google Analytics, call tracking, and form submissions properly. Monthly reports show exactly where customers come from and what they do. No vanity metrics, just numbers that matter for your bank account.
Life happens, businesses have seasons. Monthly packages need 30 days notice to pause - no penalties, no drama. When you're ready, we pick up where we left off. Project work is split 50/50 so you're never too exposed. We've been there ourselves and built our pricing to be founder-friendly.
Yes, we work with clients across the UK and Ireland. Most of our communication happens via Zoom and Slack anyway. We've managed successful projects from Belfast to Dublin to London. Digital work travels well - your location doesn't limit your growth potential, and it doesn't limit our ability to help.
We include revision rounds in every package - 3 for design, 2 for content. But here's the thing: unhappy clients usually mean we missed something in discovery. That's why we start every project with deep consultation. If you're genuinely unsatisfied after revisions, we'll either fix it or refund the incomplete portion. Never happened yet, but the safety net exists.
Absolutely. We often complement in-house talent. Maybe your admin does social posts but needs professional templates. Or your marketing person handles strategy but needs technical WordPress help. We fill gaps without stepping on toes. Clear roles, shared Slack channel, everyone wins.
We meet you where you are: WordPress, Shopify, Webflow, Wix, even Squarespace if needed. Each platform has its place. Shopify for e-commerce, WordPress for content-heavy sites, Webflow for design-forward brands, Wix for starter budgets. We're platform-agnostic - your success matters more than our preferences. Already on something else? We probably work with that too.

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