Our Process

Assessment first, transparency always. Here's how we help mission-driven founders build digital systems that work.

01

Free Digital Audit

Understand what's broken

Within 48 hours, you'll have a clear report showing exactly what needs fixing, what can wait, and what you don't need.

  • Quick questionnaire
  • Website & social audit
  • Honest recommendations
Get Free Digital Audit
Digital assessment and discovery process showing analytics and data analysis for business growth
Business strategy and planning process showing professional team collaboration and project development
02

Transparent Proposal

Clear costs, no surprises

Based on your assessment, we'll show you exactly what we recommend, why, and what it costs. No hidden fees, no pressure.

  • Itemized pricing
  • Payment options
  • Timeline included
03

Build Together

You're involved, not ignored

Whether it's monthly content or a full website rebuild, you'll know what's happening every step of the way.

  • Weekly updates
  • Direct communication
  • Training as we go
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04

Ongoing Partnership

Support that actually supports

Launch isn't the end. With our 2-hour response guarantee and monthly check-ins, we're here for the long haul.

  • Monthly reporting
  • Continuous optimization
  • Cancel anytime
FAQ

The Essential Process Questions

You'll have 48 hours to review it, no pressure. If you want to proceed, we'll create a custom proposal. If not, the assessment is yours to keep - use it with another agency or DIY.
Absolutely. Monthly services need 30 days notice to pause or cancel. Project work can be adjusted with mutual agreement. Life happens - we get it.
You do, 100%. Every design, every piece of content, every line of code. We even include training so you're never locked out of your own systems.
We have a 2-hour response guarantee during business hours. Most issues are fixed same day. Monthly clients get ongoing support; project clients get 90 days included.

Ready to fix what's not working?

Start with our free assessment. No strings, no spam, just honest answers about your digital presence.

Get Free Digital Audit Ask us anything